Solution catalog

Tools built for Managed Services

Ready-to-use tools, platforms and accelerators built by the Innovation team. Browse the catalog and request access or a walkthrough.

Available

Applied AI

Service Desk Copilot

An AI assistant that drafts responses and surfaces answers for agents.

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Available

Data & insight

Ops Pulse Dashboards

Live operational dashboards for every Managed Services account.

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Available

Automation

Workflow Automation Kit

Reusable building blocks for automating common back-office tasks.

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Pilot

Applied AI

Knowledge Finder

Ask questions in plain language and get answers from approved documents.

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Available

Integration

Integration Hub

Managed connectors between our core platforms and client systems.

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In development

Data & insight

Capacity Planner

Forecast demand and plan staffing with confidence.

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