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Applied AI
Service Desk Copilot
An AI assistant that drafts responses and surfaces answers for agents.
View solutionApplied AI
Knowledge Finder
Ask questions in plain language and get answers from approved documents.
Knowledge Finder searches across process documents, client runbooks and policies, returning a concise answer with links to the source.
Key features
- Natural-language search
- Cited sources
- Respects document permissions
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